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VERSION:2.0
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DTSTAMP:20190625T195740Z
STATUS:CONFIRMED
UID:hcdc.clubs.harvard.edu1753
DTSTART:20190306T233000Z
DTEND:20190307T013000Z
LOCATION:Hogan Lovells, 555 13th St NW, Washington, DC, 20004,
SUMMARY:How VA was Selected as the Customer Experience (CX) Leader in the Federal Government
DESCRIPTION:The Veterans Experience Office (VEO) will share its journey and lessons learned in creating a customer experience (CX) office for the VA and how their success is being adapted and applied across the federal government.
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